Prime Highlights
- Alaska Air and Horizon Air flights were grounded for nearly three hours because of a major IT outage.
- All activities have been restored but with ongoing delays and disruptions to travelers.
Key Facts
- A ground stop nationwide was invoked at about 8 p.m. Pacific Time and removed at 11 p.m. Pacific Time.
- The reason why the outage is occurring is being investigated, and no connection to cyberattacks has been established.
Key Background
Alaska Airlines endured disastrous IT system failure Sunday night that canceled all Alaska Airlines and Horizon Air breakouts across the country. The collapse, beginning around 8 p.m. Pacific Time, halted departures and advents at major capitals. Grounding left scores of passengers stranded at major airfields similar as Seattle, Los Angeles, and Portland, with wide trip detainments and lengthy gate hold times.
As of 11 p.m. Pacific time, Alaska Airlines said breakouts began flying again. The airline said fresh detainments were probable since crews and aeroplanes demanded to be shifted. Passengers were told to cover flight times and anticipate cancellations or delayed departures. Passengers were told to keep bills for incidental trip charges, similar as food or lodgment , because there might be a payment policy.
The reason behind the IT breakdown is still unknown, though it is following mounting attention to airline cyber security risks. Alaska Airlines has had a series of technical and operating blunders in recent past, including previous IT system collapse and safety concerns. Even rumor aside, no suggestion has been given to lead a person into believing the outage was a result of cyberattack or due to malicious tampering.
This latest gaffe proves the vulnerability of airlines to equipment breakdowns, especially in an airline that relies on high-order computer systems. Alaska Airlines reassured the general public that the company’s employees are kept busy staying busy by implementing normal procedures into practice in progress as quickly as possible and enhancing system reliability to prevent further disruptions.
